Accessibility policy
The Promotion of Access to Information Act, 2 of 2000, (PAIA) provides you access to information that you might need to exercise or protect any rights.
Once you’ve met certain requirements, we’ll give you access to the information you need.
We have compiled a manual in terms of PAIA to help you exercise your right to access the information.
Click below to download our PAIA Manual, the prescribed forms and the relevant fees.
Promotion of Access to Information Act (PAIA) manual
Request for access to record of a private body
Request to destroy or delete personal information
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Want to report suspicious online activity?
We live in a digital world where information and data can be shared across the globe in a matter of minutes. With cybercrime on the rise, we want to help ensure you’ve got the tools to keep yourself safe and informed.
Call our 24-hour helpline on 086000 6335, manned by ODEK Technologies, if you’ve received a suspicious email, text message or email involving BrightRock. You can also email us at helpdesk@odek.co.za with the details of any suspicious online activity that you’ve come across. Please be sure to include your contact details in the email. We’ll then contact you, investigate and keep you updated on what we find. ODEK Technologies is BrightRock’s ICT partner.
Learn more about how you can stay safe online.