FAIS Compliance
FAIS regulates how the financial services industry advises and renders intermediary services to clients. In so doing, it protects clients, intermediaries (brokers) and financial service providers, like BrightRock.
The legal framework of FAIS supports our business model that places you, the client, at the centre of our business. We exist to provide you with comprehensive, affordable products. We distribute our products only through independent, properly accredited financial advisers to help you ensure you have independent advice to make informed decisions. We are committed to fairness and transparency in all that we do.
Conflict of interest management policy
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Want to report suspicious online activity?
We live in a digital world where information and data can be shared across the globe in a matter of minutes. With cybercrime on the rise, we want to help ensure you’ve got the tools to keep yourself safe and informed.
Call our 24-hour helpline on 086000 6335, manned by ODEK Technologies, if you’ve received a suspicious email, text message or email involving BrightRock. You can also email us at helpdesk@odek.co.za with the details of any suspicious online activity that you’ve come across. Please be sure to include your contact details in the email. We’ll then contact you, investigate and keep you updated on what we find. ODEK Technologies is BrightRock’s ICT partner.
Learn more about how you can stay safe online.