We’ve updated our privacy policy
Posted on 21 Aug, 25 by BrightRock
At BrightRock, your privacy matters to us. We are committed to managing your personal information responsibly and transparently. As part of this commitment, we’ve updated our Privacy policy and our PAIA manual.
These updates reflect our ongoing efforts to comply with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA), and to keep pace with evolving legal and regulatory requirements. They also support our goal of building trust by ensuring that you always know how your personal information is collected, used, and protected.
Our Privacy policy clearly outlines:
- How we collect, use, store, and protect your personal information;
- Your rights under POPIA;
- How to lodge a complaint regarding the processing of your personal information.
Our PAIA manual provides guidance on:
- How to request access to records we hold; and
- The process to follow and forms to use.
You can view the updated documents and latest forms by clicking on the links below:
- BrightRock Privacy policy: link: https://www.brightrock.co.za/privacy-policy
- BrightRock PAIA manual – link: https://www.brightrock.co.za/accessibility
We encourage you to read these documents to better understand how we protect your information and how you can exercise your rights.
If you’ve got any questions, please email informationofficer@brightrock.co.za.
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Want to report suspicious online activity?
We live in a digital world where information and data can be shared across the globe in a matter of minutes. With cybercrime on the rise, we want to help ensure you’ve got the tools to keep yourself safe and informed.
Call our 24-hour helpline on 086000 6335, manned by ODEK Technologies, if you’ve received a suspicious email, text message or email involving BrightRock. You can also email us at helpdesk@odek.co.za with the details of any suspicious online activity that you’ve come across. Please be sure to include your contact details in the email. We’ll then contact you, investigate and keep you updated on what we find. ODEK Technologies is BrightRock’s ICT partner.
Learn more about how you can stay safe online.